Advice Help Support And Tips Signpost Showing Information And GuidanceFrequently Asked Questions:

leaf logo 20 width  Is this product safe?

leaf logo 20 width  Will the system cause corrosion to my system?

leaf logo 20 width  Is the HHO unit a modification to the engine system?

leaf logo 20 width  How long is warranty of this product?

leaf logo 20 width  Is there any exchange policy during the warranty period?

leaf logo 20 width  What is not covered in the warranty?

leaf logo 20 width  Do I need this product to be approved by Puspakom after installation?

leaf logo 20 width  What are the issues for insurance?

leaf logo 20 width  Can the customer’s in-house/ contracted car workmanship perform the installation?

leaf logo 20 width  How long does it take to install the HHO for a vehicle?

leaf logo 20 width  What type and model of vehicle can this HHO be installed? Can this system be also installed in trains and ferries?

leaf logo 20 width  Is there a requirement for particular type of engine so as to install this product?

leaf logo 20 width  What servicing is required?

leaf logo 20 width  How far will the vehicle travels with 1 litre of HHO fluid?

 

leaf logo 20 width  Is this product safe?

A HHO unit is as safe as water as that is where the hydrogen and oxygen is stored. Once the vehicle travels more than 10 km/h, HHO system is activated and the engine immediately consumes hydrogen. Therefore, the HHO gas is not stored and is not explosive. When the vehicle moves slower than 10km/h or stops, the HHO system is immediately deactivated.

Water is safer than petrol, hydraulic fluids and brake fluids.

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leaf logo 20 width  Will the system cause corrosion to my system?

The engine will consume hydrogen and oxygen produced and if there is any water vapour produced, it will be released via the exhaust.

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leaf logo 20 width  Is the HHO unit a modification to the engine system?

The HHO system is not a modification; it is an add-on to the engine’s fuel system and has no effect on guarantees. It is completely reversible and there are no permanent changes to the vehicles settings or performance. The Moss Magnuson act was established in the USA that clearly states that dealers cannot void a warranty because of aftermarket parts added to the vehicle. Block Exemption Regulations (BER) in the EU was brought to implementation due to dealers who uses aftermarket add-ons installed on their customer’s vehicle as a reason to get out of paying warranties.

Warranty companies need to prove to you that the GoGreen WorldWide Energy’s Hydrogen In Demand kit has directly caused an issue to your vehicle’s engine.

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leaf logo 20 width  How long is warranty of this product?

There is a one year warranty for this product from the date of the installation. Warantalble repairs include, defects due to material and/or workmanship to the component of Hydrogen On-Demand System. Component wear-outs are not considered as defects and the owner is responsible to purchase new replacement parts.

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leaf logo 20 width  Is there any exchange policy during the warranty period?

One to one exchange is available if the defects are due to material and/or workmanship to the components of the Hydrogen On-Demand System.

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leaf logo 20 width  What is not covered in the warranty?

All items shall not be covered for damage due to:

not included Accident

not included Alteration/Misuse

not included Insufficient or improper maintenance

not included Contaminated or poor-quality fuel

not included None approved HHO generator fluid usage and chemical exposure

not included Installation or alterations by unapproved workmanship and assembler are not covered by the GoGreen WorldWide Energy’s warranty.

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leaf logo 20 width  Do I need this product to be approved by Puspakom after installation?

This is not required as the HHO is an aftermarket parts and those vehicles that have installed HHO unit has passed the test without any issues.

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leaf logo 20 width  What are the issues for insurance?

If you are concerned about the impact on insurance, we recommend you contact your insurance company to ensure you do not invalidate your vehicle’s insurance. The salient factors to note are:

– not a modification, it is an accessory/addition: an add on to the fuel system, it is not an engine modification but a fuel additive/supplement;

– not a modification but an aftermarket add-on;

– completely irreversible as there are no permanent changes to the vehicle’s settings or performance;

– it does not change the configuration of the engine.

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leaf logo 20 width  Can the customer’s in-house/ contracted car workmanship perform the installation?

Yes, should the customer requires installation to be performed by its company’s approved workshop or technicians, GoGreen WorldWide Energy will provide the necessary guidance and training as well as to endorse the relevant workshop as an approved workshop.

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leaf logo 20 width  How long does it take to install the HHO for a vehicle?

It is estimated to take at least 8 hours including test drive.

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leaf logo 20 width  What type and model of vehicle can this HHO be installed? Can this system be also installed in trains and ferries?

All types of vehicles can install this HHO including normal cars. However, for the time being, GoGreen WorldWide Energy is focusing mainly in light to super heavy commercial vehicles, i.e., 3,000 cc to 20,000 cc.

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leaf logo 20 width  Is there a requirement for particular type of engine so as to install this product?

No, this product can be installed for all types of engine. However, there is a need to take note of any modification made to the manufacturer provided engine as there may be a need to adjust the setting within the HHO system.

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leaf logo 20 width  What servicing is required?

There is a minimum maintenance requirement, i.e. regular monitoring on the water level indicator. A regular check on the quantity of HHO water in the water tank reservoir to check that the HHO unit is functioning, as it should and a quick look at the end of the day will indicate if it needs topping up. However, preventative maintenance will ensure optimum running of the HHO unit assuring the operator of the maximum savings and lowering of emissions for the fleet of vehicles.

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leaf logo 20 width  How far will the vehicle travels with 1 litre of HHO fluid?

With 1 liter of HHO water, the vehicle may travel at least 1,000km.

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